Department of Veterans Affairs (VA) Chief Information Officer (CIO) Kurt DelBene told lawmakers on Wednesday that the agency’s cybersecurity capabilities are suffering from a shortage of skilled IT workers that stems from a slim budget to hire enough of them. […]

Telehealth

This Veterans Day, the Department of Veterans Affairs announced that it is proposing a new program that would fund designated VA telehealth access points in non-VA facilities, with a focus on expanding telehealth access in rural and medically underserved communities. […]

As the highest-ranking woman in the history of the Department of Veterans Affairs (VA), VA Deputy Secretary Tanya Bradsher said this Veterans Day she wants to empower more women vets to sign up for their rightfully earned VA benefits. […]

CX Customer experience -min

Top customer experience (CX) officials at the Department of Veterans Affairs (VA) and the Internal Revenue Service (IRS) detailed how their agencies are making major strides in the CX space – including the IRS testing new pilots for the upcoming tax season and the VA increasing trust to 80 percent. […]

The Department of Veterans Affairs (VA) and the Food and Drug Administration (FDA) are teaming up to launch the first intergovernmental Health AI Laboratory (HAIL), which will test healthcare-related applications of AI tech in a virtual lab environment. […]

healthcare cyber-min

Deployment of generative artificial intelligence technologies could ease administrative demands on doctors and assist with making clinical decisions in the future, an AI healthcare expert with the Department of Veterans Affairs (VA) said on Oct. 16.   […]

The Department of Veterans Affairs (VA) Financial Services Center (FSC) – which provides financial and accounting products and services to the VA and other Federal agencies – is utilizing AI to optimize its benefits processing and reduce operational costs. […]

VA

The Department of Veterans Affairs (VA) is looking to industry to help it launch an AI program and implement governance support, according to a request for information (RFI) posted last week by the VA Office of the Chief AI Officer (OCAIO). […]

Telehealth

The Department of Veterans Affairs (VA) told members of Congress on Thursday that it has “80 percent” confidence that the agency will meet its goals and newly updated budget under the Digital GI Bill (DGIB) program – an IT modernization project that aims to improve the education benefits processing system. […]

A new report from the Department of Veterans Affairs (VA) Office of Inspector General (OIG) reveals that the VA does not have adequate controls in place to prevent “major system incidents” to its electronic health record (EHR) system. […]

House members vented their frustrations on Thursday over the Department of Veterans Affairs’ (VA) action to pause use of the agency’s troubled Program Integrity Tool (PIT) last year, which has resulted in the VA not being able to collect about $665 million in revenue since then and created potential financial impacts for veterans.  […]

Budget Federal spending

Members of the Senate Committee on Veterans’ Affairs are calling on the Department of Veterans Affairs (VA) to provide more transparency on its budget needs just as Congress bailed the agency out on Thursday with billions of dollars in supplemental funding for fiscal year (FY) 2024. […]

Budget Federal spending

Members of Congress are not happy with recent budget shortfalls at the Department of Veterans Affairs (VA) as the budgets for its IT modernization projects continue to swell, with one lawmaker calling on the agency to “abandon” its electronic health record (EHR) system immediately. […]

VA, Veterans Affairs

The Department of Veterans Affairs (VA) Office of Inspector General (OIG) issued a new report on Aug. 28 that reveals that poor planning by the Veterans Benefits Administration (VBA) in an IT modernization project led to significant delays and more than doubled the original contract cost. […]

A top official within the Department of Veterans Affairs (VA) Office of the Chief Technology Officer (OCTO) said today that the VA is taking a more “cautious” approach when it comes to veteran-facing AI and is instead leveraging the tool internally to empower employees helping veterans. […]

VA, Veterans Affairs

The White House and the Department of Veterans Affairs (VA) announced a new website to protect veterans and their families from scams, which will help keep those receiving VA benefits informed and protected against fraud schemes.   […]

VA, Veterans Affairs

The Department of Veterans Affairs (VA) is working to replace its aging financial management system, but a new report from the Government Accountability Office (GAO) reveals that the agency needs to develop more comprehensive risk response plans to help mitigate risks that would affect the system’s integration with other VA IT modernization projects. […]

A subcommittee of the House Committee on Veterans’ Affairs voted on Tuesday afternoon to approve the Modernizing All Veterans and Survivors Claims Processing Act, which aims to improve the claims process for veterans by requiring the Department of Veterans Affairs (VA) to make AI tools available to its workforce. […]

EHR

As the Department of Veterans Affairs (VA) is preparing to restart deployment activities for its Electronic Health Records Modernization (EHRM) program in fiscal year (FY) 2025, lawmakers are asking the agency to hold off – and in the words of one of them – to avoid a potential “disaster.” […]

Department of Veterans Affairs, VA Health Care Center
VA, Veterans Affairs

Rep. David Valadao, R-Calif., introduced new legislation last week with the aim of improving the claims process for veterans by requiring the Department of Veterans Affairs (VA)  to make AI tools available to its workforce. […]

EHR

The Department of Veterans Affairs (VA) announced on Thursday an 11-month extension of its contract with Oracle Cerner to support the agency’s Electronic Health Records Modernization (EHRM) program, with a focus on “improved fiscal and performance accountability.” […]

Veterans Affairs

The Department of Veterans Affairs (VA) is coming under fire once again for an inefficient IT program, with members of the House VA Subcommittee on Technology Modernization Oversight expressing their concern this week over the VA’s Beneficiary Travel Self-Service System (BTS-3). […]

The Department of Veterans Affairs (VA) is piloting several artificial intelligence tools to help reduce the administrative burden and burnout among its employees and physicians, all while providing a better experience for the veteran. […]

VA, Veterans Affairs

The Department of Veterans Affairs (VA) and Oracle Cerner have extended the contract for the Electronic Health Records Modernization (EHRM) program for one month as current contract negotiations between the two parties continue. […]

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