As Department of Veterans Affairs (VA) Chief Information Officer (CIO) Kurt DelBene prepares to head out before the Trump administration takes office, the CIO shared lessons learned on Thursday during his tenure from the agency’s IT modernization efforts – including that “big bang” modernizations don’t work. […]

The Department of Veterans Affairs (VA) announced on Tuesday that it is the first Federal agency to submit its Open Security Assessment Language (OSCAL) format System Security Plan (SSP) to the General Services Administration (GSA) – far ahead of the White House’s July 2026 deadline to do so. […]

Department of Veterans Affairs (VA) Chief Information Officer (CIO) Kurt DelBene told lawmakers on Wednesday that the agency’s cybersecurity capabilities are suffering from a shortage of skilled IT workers that stems from a slim budget to hire enough of them. […]

This Veterans Day, the Department of Veterans Affairs announced that it is proposing a new program that would fund designated VA telehealth access points in non-VA facilities, with a focus on expanding telehealth access in rural and medically underserved communities. […]

As the highest-ranking woman in the history of the Department of Veterans Affairs (VA), VA Deputy Secretary Tanya Bradsher said this Veterans Day she wants to empower more women vets to sign up for their rightfully earned VA benefits. […]

Top customer experience (CX) officials at the Department of Veterans Affairs (VA) and the Internal Revenue Service (IRS) detailed how their agencies are making major strides in the CX space – including the IRS testing new pilots for the upcoming tax season and the VA increasing trust to 80 percent. […]

The Department of Veterans Affairs (VA) and the Food and Drug Administration (FDA) are teaming up to launch the first intergovernmental Health AI Laboratory (HAIL), which will test healthcare-related applications of AI tech in a virtual lab environment. […]

Deployment of generative artificial intelligence technologies could ease administrative demands on doctors and assist with making clinical decisions in the future, an AI healthcare expert with the Department of Veterans Affairs (VA) said on Oct. 16.   […]

The Department of Veterans Affairs (VA) Financial Services Center (FSC) – which provides financial and accounting products and services to the VA and other Federal agencies – is utilizing AI to optimize its benefits processing and reduce operational costs. […]

The Department of Veterans Affairs (VA) is looking to industry to help it launch an AI program and implement governance support, according to a request for information (RFI) posted last week by the VA Office of the Chief AI Officer (OCAIO). […]

The Department of Veterans Affairs (VA) announced last week that it is now offering tele-emergency care (tele-EC) nationwide. […]

The Department of Veterans Affairs (VA) told members of Congress on Thursday that it has “80 percent” confidence that the agency will meet its goals and newly updated budget under the Digital GI Bill (DGIB) program – an IT modernization project that aims to improve the education benefits processing system. […]

A new report from the Department of Veterans Affairs (VA) Office of Inspector General (OIG) reveals that the VA does not have adequate controls in place to prevent “major system incidents” to its electronic health record (EHR) system. […]

House members vented their frustrations on Thursday over the Department of Veterans Affairs’ (VA) action to pause use of the agency’s troubled Program Integrity Tool (PIT) last year, which has resulted in the VA not being able to collect about $665 million in revenue since then and created potential financial impacts for veterans.  […]

Members of the Senate Committee on Veterans’ Affairs are calling on the Department of Veterans Affairs (VA) to provide more transparency on its budget needs just as Congress bailed the agency out on Thursday with billions of dollars in supplemental funding for fiscal year (FY) 2024. […]

Members of Congress are not happy with recent budget shortfalls at the Department of Veterans Affairs (VA) as the budgets for its IT modernization projects continue to swell, with one lawmaker calling on the agency to “abandon” its electronic health record (EHR) system immediately. […]

The Department of Veterans Affairs (VA) Office of Inspector General (OIG) issued a new report on Aug. 28 that reveals that poor planning by the Veterans Benefits Administration (VBA) in an IT modernization project led to significant delays and more than doubled the original contract cost. […]

A top official within the Department of Veterans Affairs (VA) Office of the Chief Technology Officer (OCTO) said today that the VA is taking a more “cautious” approach when it comes to veteran-facing AI and is instead leveraging the tool internally to empower employees helping veterans. […]

The White House and the Department of Veterans Affairs (VA) announced a new website to protect veterans and their families from scams, which will help keep those receiving VA benefits informed and protected against fraud schemes.   […]

Members of Congress are calling on the Department of Veterans Affairs (VA) to improve data privacy, awareness, and website accessibility as veterans and their families fall victim to an uptick in scams by “claim predators.”   […]

Rep. Nancy Mace, R-S.C., introduced a new bill on Tuesday that would direct the Department of Veterans Affairs (VA) to use blockchain technology to improve how veterans receive their benefits and services. […]

The Department of Veterans Affairs (VA) is working to replace its aging financial management system, but a new report from the Government Accountability Office (GAO) reveals that the agency needs to develop more comprehensive risk response plans to help mitigate risks that would affect the system’s integration with other VA IT modernization projects. […]

A subcommittee of the House Committee on Veterans’ Affairs voted on Tuesday afternoon to approve the Modernizing All Veterans and Survivors Claims Processing Act, which aims to improve the claims process for veterans by requiring the Department of Veterans Affairs (VA) to make AI tools available to its workforce. […]

As the Department of Veterans Affairs (VA) is preparing to restart deployment activities for its Electronic Health Records Modernization (EHRM) program in fiscal year (FY) 2025, lawmakers are asking the agency to hold off – and in the words of one of them – to avoid a potential “disaster.” […]

The Department of Veterans Affairs (VA) announced on Wednesday that veterans and other beneficiaries will need to switch to Login.gov or ID.me over the next year to continue to access their online services. […]

A new report out Tuesday from the Department of Veterans Affairs (VA) Office of Inspector General reveals that the VA has been unable to collect about $665 million in revenue after it paused operations of its Program Integrity Tool. […]

Rep. David Valadao, R-Calif., introduced new legislation last week with the aim of improving the claims process for veterans by requiring the Department of Veterans Affairs (VA)  to make AI tools available to its workforce. […]

The Department of Veterans Affairs (VA) announced on Thursday an 11-month extension of its contract with Oracle Cerner to support the agency’s Electronic Health Records Modernization (EHRM) program, with a focus on “improved fiscal and performance accountability.” […]

The Department of Veterans Affairs (VA) is coming under fire once again for an inefficient IT program, with members of the House VA Subcommittee on Technology Modernization Oversight expressing their concern this week over the VA’s Beneficiary Travel Self-Service System (BTS-3). […]

The Department of Veterans Affairs (VA) is celebrating the two-millionth download of its VA: Health & Benefits mobile app, which is receiving high praise from veterans – especially those using assistive technology. […]