The Treasury Inspector General for Tax Administration (TIGTA) has identified concerns with IRS payment programs including inaccurate assessment of risk for the U.S. Coronavirus Economic Impact Payment program, the Sick and Paid Family Leave, Credit and the Employee Retention Tax Credit, along with self-employment income reporting to the Social Security Administration (SSA). […]
As the IRS continues to face a large backlog of tax returns, the agency is looking into technology that can scan and digitize paper tax filings to improve efficiency. […]
The Internal Revenue Service (IRS) is pushing back on a Government Accountability Office (GAO) recommendation for the agency to develop more free online tax filing options for citizens, arguing that it doesn’t have the money to undertake the work, and that doing so might not accomplish the end results that GAO envisions. […]
As the IRS faces a backlog of about 23.5 million tax returns and pieces of correspondence stretching back to the 2020 tax season, members of the House Oversight and Reform Committee called on the agency Thursday to modernize its IT systems and invest in scanning technology to improve efficiency. […]
The IRS has pledged to work on modernizing its “Where’s My Refund” taxpayer refund tracking tool after a report from the Government Accountability Office (GAO) flagged the need for the agency to address that and other problems. […]
The Internal Revenue Service (IRS) announced that it would be awarding a black purchase agreement (BPA) with a $70 million cap to develop and implement intelligent automation, machine learning (ML), AI, and data analytics. […]
The IRS is planning to have employees return to their traditional offices in a phased telework approach, according to the National Treasury Employees Union (NTEU), with the first phase of employee returns set for May. […]
The Internal Revenue Service (IRS) is establishing its first-ever Taxpayer Experience Office as part of a long-term effort to improve taxpayer service and improve the taxpayer experience. […]
The IRS is planning to transition away from using facial recognition technology provider ID.me to verify IRS.gov accounts, according to Senate Finance Committee Chair Ron Wyden, D-Ore. […]
The Internal Revenue Service (IRS) is preparing to rebid a contract for the digital platform that connects taxpayers, paid tax preparers, and IRS employees to agency systems. […]
A recent audit found that the Internal Revenue Service (IRS) has cybersecurity deficiencies that are leaving taxpayer data open to misuse, tampering, or disclosure due in part to the agency’s over-reliance on older systems. […]
According to a report by the Government Accountability Office (GAO), one of the five IT systems the Internal Revenue Service (IRS) uses for collecting taxes, distributing refunds, and other objectives may not be complete until 2030. […]
The Internal Revenue Service (IRS) is streamlining its sprawling case management system into a single, digital system. According to the Treasury Inspector General for Tax Administration (TIGA) report, the program has struggled to meet user expectations and accessibility requirements mandated by law. […]
The Treasury Inspector General for Tax Administration (TIGTA) found through an audit that the IRS needs to do a better job of wiping sensitive taxpayer data on laptop and desktop hard disks. […]
The Department of Treasury’s Internal Revenue Service (IRS) announced five $7.5 million contract awards August 18 to help the agency scan and digitalize over a billion of the agency’s files. […]
As Federal agencies modernize IT systems to meet mission goals, they must overcome barriers to creating business cases for change.
Agency culture is one of the barriers that can prevent change from happening at departments, Head of Office of Online Services at the IRS Karen Howard said today during the GovLoop Virtual Summit. […]
The IRS is looking to utilize augmented reality (AR) or a comparable version of extended reality (XR) technology to improve taxpayers’ experience with additional information when they point their mobile device at any IRS form or image. […]
The IRS is successfully using a new authority from Congress to streamline and expedite the hiring process for bonus-eligible IT hires, according to a report from the Treasury Inspector General to Tax Administration (TIGTA). […]
With more and more people putting their trust in cryptocurrencies, the Internal Revenue Service (IRS) is beginning to research how to crack and decrypt crypto wallets that have been subject to seizure and forfeiture, according to a May 20 request for information (RFI) posted to SAM.gov. […]
The Internal Revenue Service’s (IRS) Enterprise Digitalization and Case Management Office (EDCMO), as part of the Pilot IRS Program, has shared information on Fiscal Year (FY) 2021 procurement needs with industry partners and intends to issue solicitation for three technology solutions verticals. […]
With tax season upon us, the IRS has issued a warning regarding an impersonation email scam targeting university students and staff. […]
The Internal Revenue Service’s (IRS) Criminal Investigations (CI) division is looking to upgrade its legacy law enforcement Management Information Systems (MIS), according to a March 23 sources sought notice on beta.SAM.gov. […]
The Internal Revenue Service (IRS) is requesting information on a potential requirement for its new Enterprise Development, Operations Services (EDOS) contract worth up to $2.6 billion. […]
The IRS announced on Feb. 9 that Nancy Sieger will become CIO of the tax agency, after serving as the acting CIO since June 2019. […]
The IRS announced Ken Corbin will serve as the chief taxpayer experience officer, a new role created to help unify and expand agency efforts aimed at improving customer experience. […]
With the COVID-19 pandemic stretching on, President Biden signed an executive order (EO) to direct an all-of-agency effort to help those most impacted by the pandemic. In accordance with that EO, the Department of Treasury is working to change the way it delivers economic impact payments, according to a Jan. 22 release. […]
Tasked with distributing stimulus checks during the pandemic, the Internal Revenue Service (IRS) has been hobbled by decades of insufficient funding and legacy IT causing agencywide inefficiencies at a time when Americans rely heavily on the agency’s services. Rep. Gerry Connolly, D-Va., an official from the Government Accountability Office, and the IRS commissioner all agreed today that sustained modernization funding is necessary to bring the agency up to date and meet mission critical objectives. […]
The IRS is looking for private sector help in launching a Cryptocurrency Tracing pilot program for tracing and attribution of privacy coins and Layer 2 off-chain transactions, with the aim of assisting the agency’s cyber-crime mission relating to cryptocurrency privacy technologies. […]
In a report conducted by the Treasury Inspector General for Tax Administration (TIGTA), IRS was found to not have developed specific or long-term plans to modernize or retire most of its IT legacy systems. […]
The Treasury Inspector General for Tax Administration (TIGTA) told the Internal Revenue Service (IRS) that it needs to do a better job to verify wireless device identity, although it said that based on audit results IRS was employing effective strategies and protocols to authenticate network user identities. […]