Nearly 30 agencies published their artificial intelligence (AI) use case inventories for the past year, detailing hundreds of ways the Federal government is leveraging the emerging technology across the globe – ranging from preventing veteran suicide to fighting climate change-induced hurricanes. […]

A senior Department of Veterans Affairs (VA) customer experience (CX) official said last week that the value of taking a deliberate approach in the process for generating CX improvements can generate better understanding of the problems trying to be solved, and ultimately the way that the agency may go about making improvements. […]

The Department of Veterans Affairs (VA) has had a busy year – ranging from the troubled rollout of the agency’s Electronic Health Records Modernization (EHRM) program to the need for a new supply chain management system. As the year comes to an end, MeriTalk is taking a look back at the VA’s 2022 and highlighting the agency’s highs and lows. […]

The Department of Veterans Affairs (VA) has launched a new one-stop shop contracting website, called Pathfinder, for those looking to sell to or innovate with VA. […]

Throughout the COVID-19 pandemic, access to care, specifically telehealth care, was increasingly important. However, the lack of broadband internet access or internet-connected devices, especially in rural areas of the country, created a significant barrier for Veterans looking to access these services, an official from the Department of Veterans Affairs (VA) said during an FCW virtual event on Dec. 1. […]

The White House plans to nominate Kurt DelBene to the positions of CIO and Assistant Secretary for Information and Technology at the Department of Veterans Affairs, which has come under fire in recent months from Congress over a troubled roll-out and cost estimates for its electronic health records modernization (EHRM) program. […]

The House Appropriations Committee agreed with the Department of Veteran Affairs (VA) $4.8 billion IT systems budget request for Fiscal Year 2022, but cut $26 million from the VA’s request for funding for its electronic health records (EHR) project. […]

The Senate Armed Services Committee unanimously voted today to advance the President Biden’s nominee for Veterans Affairs (VA) Secretary Denis McDonough to a full-Senate confirmation vote. […]

The Department of Veterans Affairs (VA) is looking to streamline healthcare delivery for the roughly nine million veterans it serves through the Veterans Health Administration (VHA). As part of its modernization efforts, the VA is seeking a cloud-based Commercial Off The Shelf (COTS) mobile app for patient check-in. […]

Republican leadership on the House Oversight and Reform Committee has requested a briefing from Department of Veterans Affairs (VA) officials on the data breach that the agency disclosed last month. […]

Department of Veterans Affairs (VA) Chief of Staff Pamela Powers assumed the new role of deputy undersecretary on April 2, two months after the firing of James Byrne. […]

The Department of Veterans Affairs (VA) IT Reform Act of 2019 passed the Senate Committee on Veterans’ Affairs Feb. 13, paving the way for its move to the Senate floor. […]

The Department of Veterans Affairs (VA) electronic health record (EHR) modernization launch in Spokane, Washington was indefinitely delayed on Feb. 10, leaving members of the House Committee on Veterans’ Affairs Subcommittee on Technology Modernization concerned about agency transparency. […]

Department of Veterans Affairs (VA) Secretary Robert Wilkie removed Deputy Secretary James Byrne from his post Feb. 3 following controversy about how Byrne responded to an alleged sexual assault at an agency medical center. […]

Members of Congress and officials from the Department of Veterans Affairs (VA) discussed the value of data-driven suicide prevention strategies at a Jan. 29 House Committee on Veterans’ Affairs hearing led by committee Chairman Rep. Mark Takano, D-Calif. […]

The Department of Veterans Affairs (VA) is often spotlighted for its veteran-facing modernization efforts aimed at better service delivery, but as Undersecretary for Veterans Benefits Paul Lawrence explained, the agency is also making numerous internal changes to speed its transformation. […]

The nascent National Artificial Intelligence (AI) Institute (NAII) led by the Department of Veterans Affairs (VA) has already launched successful pilots of flagship research and development (R&D) projects, per Director Gil Alterovitz. […]

Department of Veterans Affairs (VA) CIO James Gfrerer said today that the agency is “in place to move about half of our portfolio … into our enterprise cloud by 2024.” […]

The Department of Veterans Affairs (VA) announced today the launch of its National Artificial Intelligence (AI) Institute (NAII) to coordinate veteran-specific AI initiatives. […]

Bill James, Deputy Assistant Secretary for DevOps at the Department of Veterans Affairs, discussed the use and impact of robotic process automation (RPA) technology on Nov. 20, and spoke in favor of vesting practical management of RPA applications with the line employees whose jobs the technology will impact the most. […]

One year after the relaunch of the Department of Veterans Affairs (VA) official website, VA.gov, the agency praised streamlined citizen services, integration of veterans’ health data with an iOS app, and its virtual veteran services capabilities at the Veterans Digital Transformation Breakfast on Nov. 7. […]

The Government Accountability Office (GAO) found that the Departments of Health and Human Services (HHS), Energy, Veterans Affairs (VA), U.S. Army, and U.S. Navy inappropriately awarded 1,849 contracts to businesses that had tax debts in 2015 and 2016. […]

Representative Susie Lee, D-Nev., will be taking over the congressional oversight of Veterans Affairs (VA) Department’s electronic health record modernizing by leading the Technology Modernization subcommittee of the House Committee on Veterans Affairs. […]

Genevieve Morris on Aug. 24 resigned as chief health information officer (CHIO) of the Department of Veterans Affairs’ Office of Electronic Health Record Modernization (OEHRM). […]

The Department of Veterans Affairs (VA) has been on a modernization tear of late, and has touted how improving veteran care is rooted in new technology initiatives. Continuing that commitment could be more difficult now that its acting CIO is on the way out. […]

In a report released on Dec. 7, the Government Accountability Office (GAO) reported that while Veterans Affairs (VA) has made some progress on key IT initiatives under Federal Information Technology Acquisition Reform Act (FITARA) requirements, it has nonetheless fallen short of Office of Management and Budget (OMB) targets regarding consolidating and optimizing its data centers. […]

The United States Digital Service released its July report to Congress, detailing projects including streamlining Veterans Affairs services, modernizing the immigration system, Hack the Pentagon, and IT acquisition training. […]

The United States Digital Service is creating an application called Caseflow, which will create a more efficient process for managing veterans’ appeals. However, before the team was able to make daily updates, an elusive bug prevented them from performing rolling deployments into the Amazon Web Services AutoScaling group. […]

The Department of Veterans Affairs has issued a FedRAMP authority to operate for Microsoft’s Azure Cloud, which covers VA’s most sensitive data, Microsoft announced. […]