IT modernization can be helpful for agencies to optimize their workflows, but chief information officers (CIOs) at a number of Federal agencies are prioritizing the optimization of customer experience over some of the agencies’ more internal needs. […]

Women don’t yet have the highest representation in leadership roles in the Federal government – especially in the senior executive ranks – and several women leaders in government offered advice for women looking to advance in the Federal government, encouraging them to create their own opportunities and pay it forward to others. […]