Federal agencies are working on ideas to reorganize and streamline, as requested by the Office of Management and Budget and President Donald Trump’s Executive Order on a Comprehensive Plan to Reorganize the Executive Branch.
“Many manual processes remain, especially when it comes to processes that cut across multiple departments. Initiating a cross-cutting, agencywide approach to service delivery is necessary but challenging, especially when we look at holistic service delivery that marshals the data stored in legacy systems,” said Bob Osborn, chief technology officer for ServiceNow Federal. […]