A former senior official with the Transportation Security Administration (TSA) said on Wednesday at the Pega Government Empowered conference in Washington that success in technological transformation – especially in times of disruption – needs to rely on equal parts of correctly managing people, process, and technology. […]

Senior Federal government officials are gathering in Washington, D.C., on October 16 at the 7th annual Pega Government Empowered conference from 8 a.m. to 4 p.m. Eastern time to showcase how government is using AI-driven automation technologies to transform its operations, and you are invited to join in. […]