Some Federal government agency efforts to implement next-generation 911 (NG911) systems and services have been inconsistent or stuck in neutral, and would benefit from dedicated funding sources and renewed attention from leadership, a recent Government Accountability Office (GAO) report finds.   […]

The Department of Education’s Office of Federal Student Aid (FSA) has made some progress in its Next Gen program since it first launched in 2017, but ongoing scheduling delays pose significant challenges to those modernization efforts, the Government Accountability Office (GAO) said in a new report. […]