For organizations to succeed in getting started with automation efforts, experts recommend they focus on the “pain points” of the process, and use those successes to build momentum for automation. […]

IT officials from the Department of Agriculture (USDA) and the Department of Housing and Urban Development (HUD) detailed progress their agencies have made so far in utilizing grants awarded by the Technology Modernization Fund (TMF), and highlighted the benefits of TMF funding including the ability to repay the working capital fund through cost savings. […]