The Department of Veterans Affairs’ (VA’s) CIO office undertook quick efforts to respond to the COVID-19 pandemic and ensure that its infrastructure supported safe telework. The office was able to meet the needs of an organization playing a crucial role in keeping the country healthy, recounted VA CIO Jim Gfrerer along with other experts during a MeriTalk webinar on December 16. […]

Jim Gfrerer, CIO at the Department of Veterans Affairs (VA), said today that the agency is “constantly looking” to modernize several hundred technical functions and applications in order to improve on legacy technology environments. […]

Federal IT has taken the ultimate stress test during the COVID-19 pandemic – and has withstood the strain. Fortified by ongoing modernization efforts, agency CIOs and their teams have ensured the delivery of vital government services during unprecedented crisis. As the new normal paves the road to recovery, MeriTalk is chronicling those success stories. Today, we go into the eye of the storm with the Department of Veterans Affairs (VA), the second-largest Federal agency and largest civil agency. […]