funding

Congress is taking steps as part of its fiscal year 2024 government appropriations bills to lop off a quarter of the $80 billion of modernization funding for the IRS approved in the Inflation Reduction Act (IRA) in 2022. […]

CX Customer experience -min

Aiming to generate good customer experience across Federal agencies is far from a new concept, but the implementation of analytical and artificial intelligence-based tools across the Federal government is allowing for a much-needed revamp of how the government delivers services. […]

Danny Werfel, Daniel Werfel, IRS commissioner
Danny Werfel, Daniel Werfel, IRS commissioner
IRS
IRS, taxes, tax season,

A bipartisan pair of senators has introduced legislation that would require the IRS to implement barcode technology to speed up the agency’s tax filing process while saving money for the agency. […]

IRS

While the IRS has been making historic progress in modernizing its tech-based capabilities to streamline workforce effort and tax processes, a new report from the agency’s taxpayer advocate office says IRS still has more work to do to eliminate paper-based processes. […]

taxes, IRS
IRS

As the IRS moves toward testing out its new direct file system pilot in the coming tax season, the agency said it will be use ID.me identity verification technology to help identify participants in the pilot program, according to an IRS blog post. […]

IRS

With the IRS collecting more than $4.9 trillion in Federal taxes for fiscal year 2022 – totaling 96 percent of all government funding for that year – it’s more important than ever for the agency to speed the development of modernized services for taxpayers and more efficient tax collection for government. […]

Danny Werfel, Daniel Werfel, IRS commissioner

Internal Revenue Service (IRS) Commissioner Danny Werfel announced big steps to reorganize the agency’s leadership structure today, aiming to reflect the transformation goals the agency has been undertaking since the commissioner’s confirmation to his post earlier this year. […]

Danny Werfel, Daniel Werfel, IRS commissioner

As the Internal Revenue Service (IRS) is gearing up to pilot its first-ever Direct File tool in the coming tax season – allowing  taxpayers to directly file their taxes with the government by only using the online tool – IRS Commissioner Danny Werfel is holding his breath on the potential success of the tool’s introduction. […]

Robot

The Internal Revenue Service (IRS) is looking for vendors to help the agency scale up its robotics process automation (RPA) capabilities to a target level of 35 to 50 automations annually, according to a new request for information (RFI) from the agency. […]

IRS

The Internal Revenue Service (IRS) is inviting industry to submit bids on a new potential seven-year, $1.9 billion blanket purchase agreement to provide end-to-end program management support as well as to deliver enterprise-level information technologies solutions. […]

IRS

The IRS has officially chosen Rajiv Uppal as the agency’s new chief information officer (CIO), filling the position which had been without a permanent CIO since March of this year. […]

The IRS announced this week that the agency has achieved – ahead of schedule – the first goal of its paperless processing initiative, which is to allow taxpayers to respond online to notices and correspondence and with the Federal agency. […]

Danny Werfel, Daniel Werfel, IRS commissioner
taxes, IRS
IRS, taxes, tax season,

A new report from the Treasury Inspector General For Tax Administration (TIGTA) sheds light on why the Internal Revenue Service (IRS) scrapped plans to use Login.gov as an alternative for taxpayers to identify themselves to utilize IRS tools and services for 2023 tax season. […]

IRS
IRS

The Internal Revenue Service (IRS) is in the midst of a long-term campaign to modernize its operations to better service taxpayers, and the agency’s acting chief information officer (CIO) laid out three main priorities in that effort on Sept. 21 during an event organized by FCW. […]

IRS

As the Internal Revenue Service (IRS) moves forward with modernizing its IT capabilities, a recent report from the Treasury Inspector General For Tax Administration (TIGTA) found that the IRS faces an uphill battle in transitioning to electronic records. […]

IRS

While the Internal Revenue Service (IRS) has made strides in safeguarding taxpayer data, the Government Accountability Office (GAO) said in a new report that thousands of IRS contractors are not undergoing the same insider threat awareness training that agency staff engages in, and that this training deficit means that contractors are “at increased risk of being unprepared to handle taxpayer information.” […]

IRS

The head of the Internal Revenue Service (IRS) announced Friday that the agency has plans to shift its attention to the wealthy by leveraging AI and improved technology to identify sophisticated schemes to avoid taxes – thus reducing the burden on working-class taxpayers. […]

IRS
IRS

The Internal Revenue Service (IRS) failed to review nearly 75 percent of IT security weaknesses within a timely manner in recent years due to staffing shortfalls, among other reasons, the Treasury Inspector General for Tax Administration (TIGTA) found in a recent report. […]

IRS
IRS

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