The public will now be able to access benefit information across Federal agencies in a centralized location on USA.gov, according to the Department of Labor (DoL) and the General Services Administration (GSA). […]
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By Jeffrey Huth, Senior Vice President of TransUnion’s Public Sector business Three senators last month introduced bipartisan legislation intended to create a better customer experience for people trying to access government services. Specifically, the Improving Government Services Act will require agencies to develop plans within a year of enactment to reduce wait times and improve digital services. […]