The U.S. Army was able to successfully utilize remote collaboration tools during the COVID-19 pandemic that allowed about 350,000 soldiers to feel connected while teleworking – despite being physically separated. […]

The Department of Veterans Affairs’ (VA’s) CIO office undertook quick efforts to respond to the COVID-19 pandemic and ensure that its infrastructure supported safe telework. The office was able to meet the needs of an organization playing a crucial role in keeping the country healthy, recounted VA CIO Jim Gfrerer along with other experts during a MeriTalk webinar on December 16. […]

President-elect Joe Biden said today he will nominate California Attorney General Xavier Becerra as Secretary of the Department of Health and Human Services (HHS). The nomination will be subject to Senate confirmation. Becerra is a former member of Congress and would become the first Latino to head HHS. […]

Looking ahead to a post-pandemic future, Department of Transportation (DoT) CIO Ryan Cote said at MeriTalk’s October 7 CIO Crossroads webinar that the workplace structure will be forever changed as organizations and Federal agencies realize the value of technology implemented throughout the mass shift to remote work. […]

Federal IT operations time and again have proved to be the resilient lifeline to vital citizen services during the COVID-19 pandemic. As government and society map the path to recovery, MeriTalk is chronicling the untold stories and lessons of how government IT has innovated on the fly to meet the demands of the crisis and anchor more resilient services going forward. In the latest installment of CIO Crossroads, we turn to the Department of Health and Human Services (HHS) five months into the fight. […]

Federal IT has earned the status of lifesaver in the COVID-19 pandemic for its ability to deliver vital services to citizens in times of crisis. MeriTalk is chronicling those successes – along with lessons for the future as agencies turn to the next generation of service improvements. In this edition of CIO Crossroads, we examine the Department of Energy four months into the fray. […]

Federal IT has proven its value as the vital lifeline between government and citizen service during the COVID-19 pandemic. MeriTalk is chronicling the untold stories of how Federal IT is getting the job done – and lessons for the road to recovery. Our latest chapter of CIO Crossroads explores IT operations at the Department of Education. […]

Federal IT’s ability to sustain delivery of vital services to citizens stands out as one of the brightest aspects of the COVID-19 pandemic. MeriTalk is chronicling the untold stories of that heavy lift, and the lessons it holds for the future as the nation embarks on the journey toward a more certain future. In the latest chapter of CIO Crossroads, we look at the U.S. Army’s IT evolution four months into the fight. […]

Time and again during the COVID-19 pandemic, Federal IT has proven its value as a vital service-delivery lifeline between government and citizens. MeriTalk is chronicling the untold stories and lessons of Federal IT success as the nation takes its first steps toward recovery. In this chapter of CIO Crossroads, we explore the State Department’s accelerated IT modernization journey in the midst of the storm. […]

Federal IT has bridged the gap between government and citizen service during the COVID-19 pandemic. As the country takes the very first steps toward recovery, MeriTalk is chronicling the untold stories of how Federal IT is getting the job done – and lessons for the road ahead. Our latest chapter of CIO Crossroads explores IT operations at the Environmental Protection Agency. […]

Federal IT has taken the ultimate stress test during the COVID-19 pandemic – and has withstood the strain. Fortified by ongoing modernization efforts, agency CIOs and their teams have ensured the delivery of vital government services during unprecedented crisis. As the new normal paves the road to recovery, MeriTalk is chronicling those success stories. Today, we go into the eye of the storm with the Department of Veterans Affairs (VA), the second-largest Federal agency and largest civil agency. […]

In the past three months, Federal IT has emerged as the indispensable lifeline for delivery of government services to citizens in times of turmoil. As the nation finds its new footing on the road to recovery, MeriTalk is chronicling the untold stories of how Federal IT is paving the way. In the latest chapter of CIO Crossroads, we examine the Department of Housing and Urban Development (HUD). […]

The unique ability of government IT operations to ensure the delivery of vital services to citizens has formed the backbone of the larger Federal pandemic response. MeriTalk is chronicling the untold stories of that effort in our CIO Crossroads series. Please join us for our latest chapter: Department of Transportation. […]

It’s hard to fathom the number of critical government processes that have had to evolve – very quickly – to meet the needs of the American people during the COVID-19 pandemic. And if this crisis has a silver lining, it’s the accelerated modernization and innovation being born out of it. MeriTalk is surfacing the untold stories – and lessons – of those efforts. In the latest installment of CIO Crossroads, we turn to the General Services Administration (GSA). […]

The critical importance of Federal IT operations in sustaining vital government operations during the COVID-19 pandemic is nearing the status of universal truth. What’s much less obvious to the naked eye – and meant to be that way – are the security operations underpinning and defending the vast Federal technology enterprise. As the nation takes its first steps on the road to recovery, MeriTalk is bringing to light the untold stories of those efforts. In the latest chapter of CIO Crossroads, we examine the Cybersecurity and Infrastructure Security Agency’s (CISA) Continuous Diagnostics and Mitigation (CDM) program. […]

The ability of Federal IT operations to adapt almost overnight to support citizens and workforce amid the unique challenges of the national pandemic is one of the few bright spots in the past three months of turmoil. The drivers of that performance are neither easy nor accidental, and depend on steadfast leadership. MeriTalk is chronicling the untold stories – and lessons – of Federal IT success during the pandemic. Please join us for a conversation with Federal CIO Suzette Kent, who spotlights the value of teamwork, fast action, and focused leadership in times of crisis. […]

The Department of Veterans Affairs (VA) – largely because of its broad, hands-on healthcare mission – is not the type of Federal agency that can transform to near 100 percent telework. But that didn’t stop the agency from more than tripling its telework capacity to meet the demands of the COVID-19 pandemic, said agency CIO James Gfrerer during a May 28 AFCEA Bethesda webinar event. […]

The COVID-19 pandemic has focused a bright spotlight on Federal IT. Leaders are turning on a dime so agencies can deliver vital services, protections, and trillions of dollars in financial assistance. As operations start to normalize, MeriTalk is chronicling the efforts of Federal IT leaders who are meeting the pandemic challenge head-on. How can agencies future proof government tech for what lies ahead? This edition of CIO Crossroads turns to the Department of Homeland Security (DHS). […]

During the COVID-19 pandemic, Federal IT operations are providing a resilient fabric that enables accelerated delivery of vital services to citizens during an unprecedented public health crisis. As government IT operations reach their new steady-state and map the path to further modernization, MeriTalk is surfacing the untold stories – and lessons – of those efforts. In the latest installment of CIO Crossroads, we examine the Labor Department’s performance eight weeks into the fray. […]

Often taken for granted in the eight weeks since the coronavirus pandemic struck is one simple but vital truth: the linchpin holding together the Federal government’s ability to provide crucial services is the technology that ties the enterprise together. Federal IT has literally brought us together – as a government, and as a nation. As government IT operations achieve steady-state and look to the next chapter of digital modernization, MeriTalk is chronicling the untold stories – and lessons – of that effort. Today we check in with the General Services Administration’s Technology Transformation Services (TTS) operation. […]

How’s this for an emergency drill within the eye of the swirling coronavirus storm? As America social distanced, Federal IT has literally brought us together – as a government, and as a nation. As government IT operations achieve steady-state amid the demands of the pandemic, let’s begin to lift the veil on that story, starting with the Small Business Administration (SBA). […]