The Department of Homeland Security’s (DHS) Customs and Border Protection (CBP) component is looking to generative artificial intelligence (AI) tech to not only provide better customer service but also help its field agents operate more efficiently, according to CBP’s Deputy Chief Data Officer (CDO) Trang Tran. […]

The Department of Homeland Security’s U.S. Customs and Border Protection (CBP) component is declaring victory in a long technology modernization journey marked by the completion of its transition to modern cloud-based systems.    […]

A top official at the U.S. Customs and Border Protection (CBP) said today that the agency is taking a “slow and steady” approach when it comes to adopting generative artificial intelligence (GenAI) for everyday use. […]

In the past year alone, the Federal government has been thrown headlong into the hype cycle of artificial intelligence (AI) technology, a phenomenon a top tech official at the Department of Homeland Security (DHS) called an “AI tsunami.” […]

A bipartisan pair of lawmakers – Sens. Ron Wyden, D-Ore., and Mike Crapo, R-Idaho – have sent queries to three Federal agencies asking for clarification on how these agencies are implementing best practices to safely utilize artificial intelligence (AI) technologies. […]

The U.S. Customs and Border Protection (CBP) Office of Information and Technology (OIT) is planning for a major IT contract that will support systems used by its Cargo Systems Program Directorate (CSPD). […]

The U.S. Customs and Border Protection (CBP) recently announced its new Information Technology (IT) Strategy for fiscal years (FY) 2023 – 2027, which will focus on refreshing the “alignment and execution” of the agency’s mission. […]

A Department of Homeland Security (DHS) advisory board has urged the agency to leverage technology to improve customer experience (CX) – from updating security checkpoint tech at airports to publicly posting wait times for immigration applications. On Dec. 6, DHS’ Customer Experience and Service Delivery Subcommittee delivered a final report to Secretary Alejandro Mayorkas highlighting […]

The Department of Homeland Security’s (DHS) Customs and Border Protection (CBP) component is focusing its IT modernization efforts on improving cybersecurity and customer experience, the agency’s top tech official said this week. […]

The Department of Homeland Security’s U.S. Customs and Border Protection (CBP) component has awarded an 11-year, $119 million task order to AT&T to help the agency modernize its networks and ensure reliable, high-speed wireline and wireless connectivity. […]

Scott Davis has been promoted to Chief Information Security Officer (CISO) at the Office of Information and Technology (OIT), United States Customs and Border Protection (CBP), according to a CBP spokesperson. […]

The Government Accountability Office said in a new report that the Department of Homeland Security’s (DHS) U.S. Customs and Border Protection (CBP) component needs to do a better job at informing the public when it uses facial recognition technology (FRT). […]

The Department of Homeland Security’s U.S. Customs and Border Protection (CBP) component has awarded Lumen Technologies a $137 million contract to provide mission-critical communications, internet connectivity, and network services that support the law enforcement agency’s systems and facilities across the United States and overseas. […]

The U.S. Customs and Border Protection (CBP) agency should look to improve how it has been categorizing drug seizure data and evaluating training, the Government Accountability Office (GAO) wrote in a new report. […]

The U.S. Customs and Border Patrol (CBP) organization has not collected or recorded complete data for its Missing Migrant Program, and lacks a plan to evaluate the program’s ongoing development, according to a recent report from the Government Accountability Office (GAO). CBP is a component agency of the Department of Homeland Security (DHS). […]

Alma Cole stepped down last week as Chief Information Security Officer at the Department of Homeland Security’s U.S. Customs and Border Protection (CBP) component after more than four years on the job. […]

Sonny Bhagowalia recently became the new permanent CIO at the Department of Homeland Security’s (DHS) Customs and Border Protection (CBP), but the title change was more of a formality. Bhagowalia became acting CIO last June, and with three years in top tech leadership at the agency, he already comes equipped with a clear strategic vision for the agency’s IT and cybersecurity. […]

Homeland Security (DHS) found that the Customs and Border Protection (CBP) agency has improved its technology on the U.S. southwest border, but still have challenges to tackle. […]

The Department of Homeland Security (DHS) is launching an inspector general (IG) investigation into Customs and Border Protection’s (CBP) warrantless tracking of phones after an inquiry from Sens. Ron Wyden, D-Ore., Elizabeth Warren, D-Mass., Ed Markey, D-Mass., and Brian Schatz, D-Hawaii. […]

The Department of Homeland Security’s (DHS) Customs and Border Protection (CBP) agency is proposing a new rule that would eliminate certain limitations on the collection of biometric data on non-citizens. […]

A group of Democratic senators wrote to the Department of Homeland Security (DHS) Inspector General (IG) to request that the IG investigate alleged warrantless domestic surveillance of phones by DHS’s Customs and Border Protection (CBP) component. […]

The Department of Homeland Security’s (DHS) Customs and Border Protection (CBP) is awarding a firm-fixed price (FFP) delivery order to IBM without considering other awardees under the National Institutes of Health (NIH) Information Technology Acquisition and Assessment Center (NITAAC), according to a justification for exception to fair opportunity (JEFO). […]

A recent review by the Department of Homeland Security (DHS) Office of Inspector General (OIG) found that Customs and Border Patrol (CBP) did not adequately protect sensitive data on an unencrypted device used during its Vehicle Face System pilot—a facial recognition technology pilot. […]

The U.S. Customs and Border Patrol (CBP) Office of Field Operations has launched its new biometrics entry/exit website to provide a communications channel for promoting facial recognition comparison technology and biometric information. […]

U.S. Customs and Border Protection (CBP) needs to address privacy and system performance issues as it moves forward with facial recognition technology and programs for identity checks, according to a Government Accountability Office report. […]

The Technology Modernization Fund (TMF) Board has awarded $15 million of funding to the Department of Homeland Security’s (DHS) Customs and Border Protection (CBP) organization to transform its Collections platform into a modern, cloud-based system. […]

A Customs and Border Patrol (CBP) national recruiter exposed sensitive information including locations, phone numbers, and emails of more than 1,300 American University students following a virtual job fair on May 15. […]

The Department of Homeland Security (DHS) needs to better consider information collected on non-citizen family members apprehended at the southwestern U.S. border and develop unique identifiers to be shared across DHS component agency data systems to better link family members together,  government watchdog said. […]

The Department of Homeland Security’s (DHS) Customs and Border Protection (CBP) agency is updating its Privacy Impact Assessment (PIA) that will impact its Enterprise Geospatial Information Services (eGIS) mapping system. […]

Members of the House Homeland Security Committee today questioned Federal government officials about the Department of Homeland Security’s (DHS) use of facial recognition technologies, and potential racial bias in the technology. […]