Worldwide traveling restrictions have limited the Department of State’s progress for its Agency Priority Goal Action Plan of enhancing security monitoring solutions, the agency reported in a September update to its PMA goals. […]

Despite the disruption caused by the COVID-19 pandemic, the Department of State has managed to meet or be on track for the majority of its Q3 FY2020 goals set in its Agency Priority Goal Action Plan for IT Modernization as part of the President’s Management Agenda (PMA). […]

Federal agencies have simultaneously adjusted core functions to respond to the COVID-19 pandemic while making substantial progress on implementing cross-agency priority (CAP) goals, says the July 2020 update of President’s Management Agenda (PMA) progress. […]

In its June update to its agency goals under the President’s Management Agenda, the Department of Homeland Security’s (DHS) Cybersecurity and Infrastructure Security Agency (CISA) revealed it is unlikely to meet goal on cyber hygiene scanning, intrusion detection, and high value asset vulnerability mitigation. […]

Based on the most recent Cross-Agency Priority (CAP) Goals update released June 20, the Federal government is nearing completion of its Improving Customer Experience (CX) With Federal Services CAP Goal. […]

The Cross-Agency Priority (CAP) Goal Action Plan to Leverage Data as Strategic Asset released June updates under the President’s Management Agenda (PMA) on June 20, which indicated movement in the Federal Data Strategy’s development, as well as strategies the CAP Goal team is taking to overcome data use and strategy challenges. […]

The Office of Management and Budget (OMB) will not be providing its regular quarterly update on President’s Management Agenda (PMA) goals this month. […]

Last year’s President’s Management Agenda, which is set to celebrate its first anniversary on March 20, remains the primary vehicle that the Trump administration will use into FY2020 to advance its broad Federal government modernization agenda which relies heavily on improving IT systems, making better use of data to boost government services, and migrating the Federal workforce to higher-value tasks. […]

The Trump administration’s latest update of its recent activities to fulfill its CAP (cross-agency priority) goal action plan for shifting agencies’ attention to higher-value work shows that agencies working on the plan–including officials from the Office of Management Budget and the Department of Housing and Urban Development–have a busy 2019 schedule to advance the effort. […]

An update to the cross-agency priority (CAP) goal of quality shared services–one of eight such goals contained in the President’s Management Agenda released in March–found the Federal effort to meet the goal making some steady, if slow, progress. […]

Since the President’s Management Agenda was issued in March, Federal agencies have been working governmentwide to “provide a modern, streamlined, and responsive customer experience [CX] across government, comparable to leading private sector organizations.” According to an update released Wednesday on Performance.gov, agencies have made strong progress on the cross-agency priority (CAP) of improving CX with Federal services; however, the path forward has not been without bumps in the road. […]

The Trump administration disclosed yesterday that it updated its CAP Goal Action Plan to leverage Federal data as a strategic asset.  […]

The Federal government is making some progress in supporting the cross-agency priority (CAP) goal of greater transparency among Federal IT spending, but is behind schedule on establishing government-wide standards for Technology Business Management (TBM)–a set of best practices for running IT businesses and communicating IT costs and benefits–according to an update released yesterday on Performance.gov. […]

For agencies looking to score a touchdown with their customer experience, the General Services Administration (GSA) released its Customer Experience Playbook today, offering “a synthesis of ideas gathered from interviewing several subject matter experts and leaders in CX and Human Centered Design in government.” […]