The Department of Homeland Security’s U.S. Secret Service component is making progress on identity, credential, and access management (ICAM) improvements that are at the core of its progress toward creating zero trust security architectures, the agency’s chief information security officer (CISO) said. 

Secret Service CISO Roy Luongo talked about the progress on the ICAM front during an April 22 webinar organized by Federal News Network.  

“I’m really impressed with how my team’s developed and implemented their ICAM processes … so that we can really get to remote access, conditional access [and] all those based off” different zero trust development pillars, he said. “Our user identity programs, I’m really impressed with where we’re going with that.” 

Creating the ability for rapid identity verification is essential for the Secret Service’s fast-paced mission set, the CISO said.  

“Being able to validate our users almost from anywhere at any time is really important to us, especially because we have that short-notice global mission,” said Luongo. 

“I like to say every time the President wants to go get a hamburger in Iowa, we have teams who have to get out the door,” he said. “So being able to be sure that they can authenticate and use the resources that they need to is really important to us.”

Luongo also talked about the fluid nature of zero trust security and how thinking will change based on the emergence of new security technologies.  

“We’re always going to be revamping and updating the zero trust thought processes on what we can do and how flexible we can be, and really designing where you are when you have a global mission,” he said. 

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Jose Rascon
Jose Rascon
Jose Rascon is a MeriTalk Staff Reporter covering the intersection of government and technology.
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