The General Services Administration (GSA) announced today that it has revamped the FedRAMP website to “further empower agencies to use innovative cloud technologies and to continue driving security and protection of Federal information.”
“In the past year, FedRAMP experienced more growth than ever before with the surge in supporting a remote federal workforce. The program shifted into high-gear, helping agencies adopt secure cloud technologies,” said Dave Zvenyach, deputy commissioner of Federal Acquisition Service and director of Technology Transformation Services (TTS). “Meeting the technology needs of the federal government during the pandemic is our priority, and FedRAMP will continue to be an essential part of that effort.”
The website, which provides information regarding FedRAMP’s authorization process, has had its content refined to better outline the authorization process using visuals and more concise language. Additionally, GSA improved the user experience by making guidance and other documents easier to find with robust filtering and search capabilities.
“FedRAMP is driven by transparency, increasing adoption of cloud computing, and providing a better experience to the many customers and partners,” said Ashley Mahan, acting assistant commissioner of TTS. “The original website’s structure did not lend itself to an intuitive user path and was content heavy, making it difficult to find desired information. The new website clearly directs visitors to digestible information that aligns to where they are within the authorization process.”
In recognition that websites need to evolve alongside user needs and new information, FedRAMP is implementing a plan for continuous feedback, which will use web analytics and regularly collected user feedback.